A place for children and families; Information and counselling centre; Mobile teams.


Blue Dot – Space for children and families

The Slovak Humanitarian Council in cooperation with UNHCR and UNICEF created the Blue Dot Safe Space – Protection and Support Centres for Refugees.

In Blue Dot, you can get the necessary information, support and referrals for health care, education, psychosocial support and more – all in one place.

The services at Blue Dot centres are intended to help all refugees. We pay special attention to children and the most vulnerable groups of people such as single parents with children, people with disabilities, potential victims of human trafficking, people with experience of violence and LGBTQI+ people.

The Spaces for children and families offers:

  • Psychosocial support
  • Humanitarian services – case management
  • Consultations with health professionals
  • Advice on available social services
  • Facilitating contact with other experts (doctors, psychologists, speech therapists, etc.)
  • Information on help from the state or international organizations for families in difficult life situations
  • Information on legal procedures and preparation of legal documents concerning children
  • Individual and group work with children and parents
  • Running a support group for parents
  • Educational courses for children
  • Fun and educational games, useful leisure activities for children

Blue Dot opening hours – Space for children and families:

Monday: 8:00 – 20:00
Tuesday: 8:00 – 20:00
Wednesday: 8:00 – 20:00
Thursday: 8:00 – 20:00
Friday: 8:00 – 20:00
Saturday: 8:00 – 20:00
Sunday: 8:00 – 20:00

Blue Dot – Information and Counselling Centre

Blue Dot also includes information and counselling centres where we provide the following services:

  • Assistance in dealing with your legal residence in the territory of the Slovak Republic (temporary refuge, international protection, asylum, additional protection, temporary residence, permanent residence, cancellation of temporary refuge)
  • Assistance with looking for a job in the territory of the Slovak Republic, basic information on your rights and obligations
  • Information on education system in Slovakia
  • Advice regarding social security in the territory of the Slovak Republic
  • Information on health care in Slovakia
  • Assistance with registration for public or commercial health insurance
  • Assistance and counselling for long-term patients
  • Assistance and interpreting during medical examinations and job interviews
  • Assistance in looking for accommodation
  • Psychosocial support

Blue Dot opening hours – Information and Counselling Centre:

Monday: 8:00 – 16:30
Tuesday: 8:00 – 16:30
Wednesday: 8:00 – 16:30
Thursday: 8:00 – 16:30
Friday: 8:00 – 16:30

Mobile teams

Blue Dot also includes mobile teams that will come to see you. Our mobile team can provide you with the following types of assistance:

  • Support in crisis situations, psychological help for adults and children
  • Psychological first aid and psychological support
  • Social support and services
  • Medical advice, online communication with doctors, providing recommendations to other specialists
  • Providing informational materials


  • The services are available on public holidays within the Place for children and families in Michalovce and Košice.
  • The entrance is barrier-free in all facilities.
  • The services are also provided by female staff.
  • There are easily accessible toilets separated by gender in the facility.
  • These services are free of charge.






Staničné námestie 9, Košice Show on the map
Space for children and families: +421 947 924 757
Mobile team: +421 947 924 760


Športová 31, Michalovce Show on the map
Space for children and families: +421 947 924 758
Mobile team: +421 947 924 759