Interpretation, information services, legal advice.


Legal advice

Legal advice in the area of residence on the territory of Slovakia, proceedings for granting of asylum, the status of temporary refuge (including complicated cases of obtaining the temporary refuge), citizenship, detention, administrative deportation, guardianship or labour law.

Applicants for services can consult lawyers, many of whom come from Ukraine.

Comprehensive counselling in the field of criminal offences

We provide comprehensive counselling (legal, psychological, social) for victims of hate crimes, as well as for witnesses of war crimes.

Information services

Consultations for holders of the temporary refuge status in the field of employment, state benefits, transport and in times of emergency.

Community interpreting

We ensure communication between institutions and persons who have applied for temporary refuge or who have been granted temporary refuge. This service is available in Bratislava (by phone or e-mail) and in the Integration Centre in Košice.


  • The services are not available on public holidays.
  • The services are also provided by female staff.
  • These services are free of charge.
  • It is necessary to make an appointment for a personal meeting in Bratislava, Michalská 9, in advance. Call +421 800 222 350 or send an e-mail to
  • There are easily accessible toilets separated by gender in the facility in Bratislava, Bottova 7.
  • The barrier-free entrance is in Košice, Strojárenská 3, and Bratislava, Bottova 7. An elevator is available in Bratislava, Michalská 8.

Opening hours


Michalská 9, Bratislava Show on the map
Bottova 7, Bratislava Show on the map

Monday: 9:00 – 16:00
Tuesday: 9:00 – 16:00
Wednesday: 9:00 – 16:00
Thursday: 9:00 – 16:00
Friday: 9:00 – 16:00


Integration Centre of the Košice Region, Strojárenská 3, Košice Show on the map

Monday: 8:30 – 16:30
Tuesday: 8:30 – 16:30
Wednesday: 8:30 – 16:30
Thursday: 8:30 – 16:30
Friday: 8:30 – 16:30


+421 800 222 350 (for calls from Europe)
+421 911 720 093 (for calls from Ukraine – you can also contact us for free via Telegram аnd Viber)